Skip to main content
All CollectionsManaging Tasks and Meetings
How to Request Files from Clients
How to Request Files from Clients

Streamline file request process. Save time searching and organizing client files

Updated over 3 months ago

1. Click on the task you want to request files from

Step 1 screenshot

2. Click on "Request Files from Clients" button in the top right corner of the task modal

Step 2 screenshot

Request files via email

3. Enter the client's email and an optional message

Step 3 screenshot

4. Click on "Send Request" to send the email

Step 4 screenshot

5. Your client will receive an email. Clicking on "Upload File" will open a new page

Tip: Showcase your company's brand in the email by uploading your company's logo in the company profile. Only user with the owner role can access the company profile

Step 5 screenshot

6. Your client can upload files using drag and drop or by clicking on "Add files" step

Step 6 screenshot

7. Click on "Confirm Upload" to complete the file upload

Step 7 screenshot

Request files by sharing a link

8. You can also share a link to your client to upload the files if you collaborate with them over another messaging platform

Step 8 screenshot

Automatically save and organize files upload by client

9. A subfolder called 'Client Upload' is automatically created under the workflow folder to save all the files your client uploads

Step 9 screenshot

Did this answer your question?