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How to Request Files from Clients

Streamline file request process. Save time searching and organizing client files

Updated over 9 months ago

1. Click on the task you want to request files from

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2. Click on "Request Files from Clients" button in the top right corner of the task modal

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Request files via email

3. Enter the client's email and an optional message

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4. Click on "Send Request" to send the email

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5. Your client will receive an email. Clicking on "Upload File" will open a new page

Tip: Showcase your company's brand in the email by uploading your company's logo in the company profile. Only user with the owner role can access the company profile

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6. Your client can upload files using drag and drop or by clicking on "Add files" step

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7. Click on "Confirm Upload" to complete the file upload

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Request files by sharing a link

8. You can also share a link to your client to upload the files if you collaborate with them over another messaging platform

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Automatically save and organize files upload by client

9. A subfolder called 'Client Upload' is automatically created under the workflow folder to save all the files your client uploads

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