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Why aren’t the site and credentials launching when I click on the resources in the task?

Why aren’t the site and credentials launching when I click on the resources in the task?

Updated over a week ago

The credentials are not autofilling for any websites

Make sure you are (1) using Chrome (2) Levvy Chrome extension is installed and pinned. Levvy relies on this extension to launch sites and autofill credentials.

It works for some websites, but not others—why?

1. Mismatch URL

Use the specific login page URL (e.g., https://example.com/login) rather than the root domain (https://example.com).

Solution:

  1. Sign out of the app where you want to save credentials.

  2. Go to the app’s website and click on the login button.

  3. Once the login page loads, copy the exact login URL from your browser.

  4. Update the saved credentials in Levvy with this specific URL.

2. Website disable autofill features

Some websites intentionally disable autofill for security reasons. In such cases, you can click on the Levvy extension icon to manually copy and paste your credentials.

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